workshop entitled Strategic and Operational Plan

The Development and Training Division in the Accreditation and Quality Assurance Center at the University of Jordan organized a workshop entitled "Strategic and Operational Plan" which was presented by a Quality Management expert and a member of the European Quality Association Professor Dr. Muhammad Abdel Aal Al-Nuaimi from the College of Business.

The workshop covered important topics related to the definition of strategic planning, how to set the strategic plan, how to determine reality and diagnose strengths and weaknesses, what is the difference between vision, mission and goals, how to measure the gap between the plan and reality, and how to construct an operational plan with effectiveness measurements. The workshop was part of comprehensive plan by the Accreditation and Quality Assurance Center toward a continuous development in staff's skills in teaching, technology, scientific research, communication and quality assurance at the University of Jordan.